Guest Services Orientation

Guest Services Team Orientation

·      Respond to Planning Center Emails. Planning Center is where we schedule all our volunteers. It is important that you accept or decline when you receive your email so we can know to expect you on your scheduled day. If you decline and leave a reason, your leader will receive that. You can also block out the dates in advance that you know you will be unable to serve due to being out of town, on vacation, etc.

·      Be on time and check-in with your team leader.  Your leader will instruct you on what tasks need to be completed. The Alachua Campus arrival time is 8:45am and the University Campus arrival time is _____.

·      Attend the Huddle. If you are serving at the Alachua Campus, the Huddle is at 9:45am. If you are serving at the University Campus, the Huddle is at 8:20am. As soon as the Huddle is over, assume your serving position.

·      Select your personal seat on the back few rows. Because you will be coming into service after service has started, please sit in the back as to not distract our guests.  You will also need to have an easy way to exit when the speaker is doing their final prayer to get in position to say good-bye to our guests and assist them with anything they may need.

·      Prepare in prayer.  Pray for God’s heart for people each and every time you serve. Ask God how you can put someone else at ease, for the Lord to use you today, and how you can most authentically demonstrate His love.

·      Dress in a manner that would honor Christ.  What we wear can sometimes speak louder than what we say.  Be mindful to not dress in a manner that would DISTRACT others or cause them to stumble.  Although we are a casual church we ask that you do not wear shorts, halter tops/spaghetti straps/tank tops, or short skirts. Use discretion. If you think your attire is questionable, that it could potentially distract someone, then simply do not wear it.  We will supply you with a shirt.

·      Make sure you wear your nametag. Our nametags provide a way to identify who our guests can go to if they have a need or question.

·      Greet the guests with a focus on others instead of self.  Limit lengthy personal conversations. A great way to do this is to ask your family member, friend, life group member, etc. if you can get with them after service.

·      Exit during the final prayer to reassume our posts to say good-bye to everyone and then pitch in to clean up and tear down Guest Services area.

·      Park in back parking lot.  On the Sundays that you serve, we ask you to park in the parking lot behind the auditorium. The entrance is located off 441. This frees up more spaces in front of the auditorium for our guest.

·      Safety Team.  We do have a Safety Team on campus so if you see a disturbance that needs attention, get with your leader who has a hand radio and they can contact our Safety Team.